WHAT IS YOUR RETURNS POLICY?


Products must be returned within 90 days of receiving your order.


Products must be unworn and unwashed with all tags still attached.


Women’s swimwear can only be returned if the hygiene seal is still intact.


Underwear cannot be returned for hygiene reasons.


Socks can be returned if they are sealed in their original packaging.


We only offer refunds onto the original payment method used to make the order.


Exchanges are not part of our returns policy.


For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.


Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!


MAKE A RETURN

 

POP-UP STORES RETURNS POLICY


Products purchased from a Gymshark event will be refunded with store credit in the full amount. We don’t provide cash refunds for products purchased at events. If you wish to return something from a pop-up store please contact Customer Support.


MORE QUESTIONS?

Please contact our support team here - sales@3dactivewear.com.au